Customer Testimonials
Dominic is very professional and clearly explains the work that needs to be done. I appreciate having a pleasant environment in which to wait for my car to be serviced.
Great customer service, helpful service staff, beautiful facility ! Personal favorites are Amanda and Dave!
Great Service experience. Thank you Sierra
Excellent service! Everyone involved was professional and pleasant. I would recommend this dealership to all my family and friends!
The service center was professional and polite. The pre-purchase inspection report was through, reasonably priced, and promptly completed.
great survice
“FIRST THINGS FIRST”. The FIRST THING I would do if my car needed service is go back to Jaguar/Land Rover in North Haven
I had an extremely pleasant experience purchasing a vehicle at this dealership. Bill Was absolutely great throughout the entire process, communication is key and he was 100% the entire time.
Everyone is great.. I recommend this dealership to everyone.. service is great, staff is great..
Beautiful place great service got a complementary lunch and kept Me in the loop of every work performed on my car
Always helpful and attentive
Worked with Bill and Matt. Great guys! Responsive. Bought a nice Jag for a good price.
Until this experience, I had never dealt with Range Rover of New Haven. I must say, it is now my go-to dealership. The building is exquisite, but more importantly, they make it a frictionless buying experience. While I have yet to experience their service department, I have no doubt that they will meet the same standard. I personally used one of their salesmen named Robert Gengras. While no doubt others are likely to be user-friendly, I highly recommend Robert. He is professional, knowledgeable, friendly, and suggested the perfect inclusions with my vehicle. It was a no-pressure experience that I intend ...
I have had my Jaguar serviced twice during the past few years and quality of service has been excellent. Dom managed the service both times and he is a real professional.
Overall, my experience here was great! I was able to buy a dream car of mine at a great price from their preowned inventory and there was full transparency with almost everything about the car. My salesman was very communicative and the purchasing process was a breeze. Now, for my one critique. I had to contact the dealership maybe 7 times in order to get copies of paperwork that I had unfortunately misplaced. I understand that it is the holidays and times are busy but 7 times just doesn’t feel right. That said, this mishap was likely a unique case and ...
Sierra in service is great. North Haven location makes it easy to transact with and offers quality services. I would not buy or service a JLR product anywhere else.
Dominic is always helpful with my older Jaguar that is a diesel
We originally bought our Land Rover from another JLR dealership. After a catastrophic event with said dealership, we set an appointment with JLR North Haven. They took the time to assess, undo, and correct the damage to our vehicle with patients and expertise. The customer service is amazing, very personal! This is now our "home" location for any and all of our needs. Thank you to Domenic and the rest of the crew for continuing to deliver the level of professionalism that is expected with your brand.
Dominic in service did an awesome job handling my rovers concerns, Big shout out to him and his team also Frank was also amazing!! The defender drives like new!! Thank you
They were very professional and on time . I also received a video from my mechanic.
All of the staff is Friendly, helpful and provide quality work/service. Showroom and waiting area are the best of any dealership and they’ll buy you a meal from the dinner across the street while you wait.
Best customer service in the area. From start to finish, they clearly communicated their findings and what steps are being taken to get you safely back on the road. Highly recommended!
The place and the people are amazing!! Highly recommend. Very clean and honest. A+ service center
It was a pleasure to work with the every one in the service to get my car serviced. Thank you.
They help me fix my navigation system get my vehicle back to operational condition. Staff is very friendly.
I have had nothing but favorable experiences with Landrover northhaven . I will continue to do business with them .
Quick and efficient
I really like the honesty, care & concern when I’ve interacted with there .. provided me with loaner which truly helped so my wife could still handle her duties
I just leased my second car from them. They have great customer service. All their departments are very accommodating. if you are in the market to buy or lease a car, I strongly recommend them. My sales guy Rob. He is great. Make sure to ask for him. Thanks to all the staff at this dealership. Keep up the good work!
Excellent service & speedy return time. Courtesy vehicle provided even for short term service. Owner Vehicle returned spotless.
Great experience overall. The staff were friendly and attentive to my needs and made sure we had a comparable loaner while my car was being worked on (4 weeks). The only issue is that my repair paperwork stated that my fluids were check and were all ok; however, within a few days I get a “coolant low” warning on the dash of my I-Pace. I check it out and the reservoir was almost completely empty. Great service otherwise.
I think your price on parts are a little high. $475 for a key fob and then $128 for the key in it is crazy to me. $1500 bill for two keys is nuts.
I came in for a front end issue. I had no appointment as I was just traveling through, but they were able to get me in right away. The tech, Aristotle, was fantastic. He took time to show me exactly what the issue was and he spent time getting everything right. Unfortunately, I needed a part they didn’t have in stock, but even so he made it better than before I came into the shop and told me exactly what I needed to get my Rover back to 100%. Everyone was friendly and helpful. I Highly recommend this dealer.
Extremely reliable and dependable. Have used in the past and always completely satisfied with the workmanship.
I love it with Robert; he is very helpful and kind. Ordering was smooth and the vehicle arrived much earlier.
Always willing to rectify the issue at hand as well as exceptional customer service whether it’s a courtesy ride home or vehicle drop off….
Always friendly in the service department office never an issue with the home pick up and delivery option a real time saver.
Always great service!
Excellent customer service! Domenic is always so helpful when I’m servicing my car here.
Very helpful trading in our previous Range Rover with a good trade in value and helping us find the next lower mileage Land Rover. Very happy with the process.
Jeff is eonderfullvdominic in service is great Matt is great car is beautiful k will be back for another jaguar
Land Rover / Jaguar North Haven always provides excellent service in a clean modern facility. I totally recommend them!
I've worked with Rob Gengras for numerous car purchases and it's seamless! He just gets it done ! Thanks Rob always a pleasure working with you.
Service Dept is amazing and TRANSPARENT. Sierra kept me informed about my repairs and offered economical solutions
Perfect service work; timely, nice experience
I must say this place is by far the most amazing place I’ve ever been to. Everyone is so friendly and welcoming. Thank you for a great experience
Excellent service. The staff is exceptional.
Easy to make appointments, drop off and pick up is extremely quick. Dominic is extremely kind and helpful. Overall, just an excellent experience.
I recently had a brilliant experience at Land Rover North Haven, and I cannot thank Geoff McCoy enough for his exceptional assistance throughout the process. From start to finish, Geoff made the entire experience seamless and enjoyable. His in-depth knowledge of the Range Rover lineup and attentive service helped me feel confident in my choice. What truly impressed me was the efficiency with which everything was handled. I drove away in my new Range Rover in record time, thanks to Geoff's commitment to ensuring all aspects of the purchase were taken care of quickly and thoroughly. If you're ...
It was excellent
Great place to go, even if you have to wait there for service. Great atmosphere.
Although the car we test drove was not the car for us. Rob, who helped us, was extremely helpful and would recommend this dealership based on his personality alone.
Every visit has been enjoyable. Been there at least 3 visits over the past 2 years+. No issues / comebacks. Service & sales top shelf.
I like the no pressure sales and the courtesy as soon as you walk in
Have been with this dealership for years, first in Guilford and now in North Haven. Always made to feel welcome and valued as a customer. Highly recommend!
Dom is responsive and always let's me know the problems and estimate to fix them. It's also great to have the loaner while my car is in the shop
By far the best dealership experience I've ever had anywhere in the world, and extremely satisfied with my order - thanks team!!
I recently had the pleasure of purchasing a vehicle at Land Rover and I cannot speak highly enough about my experience. From start to finish, the process was seamless and enjoyable. Rob, my sales consultant, took the time to understand my needs and preferences, ensuring that I found the perfect vehicle. When it came to financing, Tim, made the process straightforward and stress-free. The entire team went above and beyond to ensure my satisfaction. Thank you!
We visited a few other Land Rover dealerships in the area and we were not pleased with the service. Then a friend who recently purchased a Land Rover recommended their sales representative at North Haven, Geoff McCoy. He was fantastic! he took the time to walk us through a number of vehicles and options and once we decided on one, he thoughtfully walked us through our custom build. He guided us on all of the featured and options to make sure we had exactly what we wanted. He was so friendly and helpful, we never felt rushed or pressured. While ...
The staff at Range Rover North Haven always goes above and beyond to accommodate me. My Velar is my first Range Rover purchase and I have been extremely satisfied with everything so far. Amanda takes ownership of what is presented to her and works tirelessly to bring resolve to whatever needs assistance.
Amanda and her teammates are amazing. They were all so helpful in understanding the technology in my new (pre owned) vehicle.
Domenic always helps make sure my Range Rover is running right!
Quick and efficient work done by knowledgeable technicians. Building is clean, comfortable and inviting to be in.
Purchasing my first Range Rover Sport was an exceptional experience, thanks to the stellar service and efficiency at this dealership. Jim and Geoff on the sales team went above and beyond, showcasing their passion and deep knowledge of the brand. Initially, I was considering a Porsche, but the outstanding service here made the decision easy for me to choose the Range Rover. A few days after delivery, I encountered an issue that required attention. The team once again demonstrated their excellence by promptly scheduling a service appointment and resolving the issue within a few days. Sierra, my service advisor, was ...
The LandRover North Haven dealership service center was absolutely amazing and beyond supportive. Service consultant Sierra was very kind, compassionate and went above and beyond to support my Service concerns. The entire process from beginning of service until service completion was absolutely flawless. Absolutely outstanding service provided from the team. Communication regarding all aspects of repair was on point and very timely. I felt very supported by the service team and service advisor throughout the entire process. The service manager and tech team provided very valuable information and was very informative with regards to my service needs . Thank you sincerely ...
Knowledgeable and friendly staff answered my questions and got the job done. Clean and comfortable waiting area. Shout-out to Sierra A, who handled the entire process efficiently and with a smile. This us the place to go for service.
So glad I found Land Rover of North Haven! I Really wanted the new Range Rover and after walking out of a local LR dealership disgusted, my search brought me to them. From first phone call with Jim to picking my new RR with Geoff, it was a pleasure! Night and day compared to other LR dealers I tried working with. These guys are upfront and honest, no games with mark ups and add ons. Don’t waste your time with the others, go straight to North Haven. Highly recommend!
Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does.
Geoff, Jim, and Armad were exceptional to work with on my first Range Rover Sport purchase. From the moment I walked in as a prospect late right before closing to their assistance in ensuring I felt comfortable with my deal remotely, they treated me with respect, courtesy, and genuine care. Both Geoff and Jim maintained constant communication throughout the process. On delivery day, they made me feel like the most important person in the world. The concierge thoroughly explained the range rover app, which was already programmed before my arrival. They provided a full demo of all the car features, ...