Customer Testimonials
Trading in and buying a new Range Rover was like dealing with a family member, someone I can trust completely!!! Thanks Land Rover North Haven
Sierra at the Land Rover service department was fantastic! Super professional, friendly, and kept me updated every step of the way. She made the whole experience smooth and stress-free. Highly recommend working with her if you want top-notch service!
Very train people knowledge able friendly I love to go for service for my Range Rover to North Haven because of they take care right away.
Amazing service and dealership. Everyone is so friendly and very helpful. They keep you informed of the work being done. Would recommend with 5 stars.
My experience here was nothing short of amazing. Thank you, JLA North Haven
Best car buying experience I’ve had. Geoff was so easy to work with, straightforward and made the process seamless. 100% would recommend
Great customer service. Bill was great!
Well train people Best service ever. Very knowledgeable
Simply the most outstanding customer service ! Sales is good. Service is great ! Stupendous
I didn't go to your dealership , you should probably make sure you have the proper phone number for your customers . This is very unprofessional and makes your dealer look like you hire morons !!!!
Good salesman...explained the suv after the purchase Have bought range rovers for my family..always satisfied
Great staff from sales to service department. This is my third Range Rover Sport. Im very satisfied customer of Land Rover North Haven
Great experience would recommend to family and friends. Great vehicle Great sales and finance professionals.
Fantastic buying experience - could not have been easier! Highly recommend!
Prompt and efficient management skills. He made all arrangements for use of a loaner vehicle for me. He is an asset to your enterprise .
Excellent
Just a big shout out to Rob G sold my daughter a new range rover and she loves it... Rob followed up multiple times and when she picked car up unlike all the cars I bought Rob was different...spent much time with my daughter and showed her everything.... professional..great representative for your firm Thanks Jim P
As a loyal customer of Jaguar since 2020, I have been provided with top notch service from Dominic & Amanda in particular. I have and will continue to highly recommend Jaguar/Land Rover North Haven. Best Denis Byron
Spectacular customer service especially by Sierra! Always a pleasure going here. Everyone is very professional and courteous. They make each customer feel special.
Efficient, on-time, safe, and reliable. They picked up my car and dropped it back off at my house exactly when they said!
Great experience and even better price on my discovery HSE! They’ll get all my business and I have a local LR in my county (Hartford) who can’t compare to these guys at all. I’ll gladly drive the 35mins to LR North Haven to ensure I receive that top tier service.
They always take care of you and make sure you can get on with your day even if they can't fix your issue.
Highly recommend this dealership !! Staff was remarkable. This was the easiest vehicle purchase we have had . Truly enjoyable.
Seamless experience from ordering the car through delivery.
Excellent service.
Excellent service: professional and attentive: staff are first class.
Had to replace my radiator about 2 years ago- it was leaking - never should have had this repair because a radiator should last the life of the car ( 6 years at that time). No holes, punctures just leaking where it was joined- replaced radiator and hose but reused original clamp. Now 2 years later the clamp came loose and had to service for over $200 after the original repair was over $2000. If this was done at the time of the first repair, I wouldn’t have had to spend even more money- and I feel it should have been done so everything was ... Read More Google - Feb 28, 2025
Exceptional service! Knowledgeable staff, efficient repairs, great communication, and attention to detail. Highly recommend Land Rover of North Haven!
Jaguar Land Rover North Haven is always one that you can count on. Amanda is great and the technicians are incredibly competent.
Rob was great and very knowledgeable. The process of buy a car was quick and easy
We got our Jaguar fixed last two weeks ago and Domenic who was in customer service was amazing and helpful. We highly recommend this place for any services you may have. I would give 10 stars if I have to!
These guys are simply terrific. Great experience, great customer service. They are no-pressure, patient, friendly and seem to make it a point of pride to exceed expectation.
Great customer service. Enjoyed my time at Land Rover service center. I thank you for your efforts.
Dominic is very professional and clearly explains the work that needs to be done. I appreciate having a pleasant environment in which to wait for my car to be serviced.
Great customer service, helpful service staff, beautiful facility ! Personal favorites are Amanda and Dave!
Great Service experience. Thank you Sierra
Excellent service! Everyone involved was professional and pleasant. I would recommend this dealership to all my family and friends!
The service center was professional and polite. The pre-purchase inspection report was through, reasonably priced, and promptly completed.
great survice
“FIRST THINGS FIRST”. The FIRST THING I would do if my car needed service is go back to Jaguar/Land Rover in North Haven
I had an extremely pleasant experience purchasing a vehicle at this dealership. Bill Was absolutely great throughout the entire process, communication is key and he was 100% the entire time.
Everyone is great.. I recommend this dealership to everyone.. service is great, staff is great..
Beautiful place great service got a complementary lunch and kept Me in the loop of every work performed on my car
Always helpful and attentive
Worked with Bill and Matt. Great guys! Responsive. Bought a nice Jag for a good price.
Until this experience, I had never dealt with Range Rover of New Haven. I must say, it is now my go-to dealership. The building is exquisite, but more importantly, they make it a frictionless buying experience. While I have yet to experience their service department, I have no doubt that they will meet the same standard. I personally used one of their salesmen named Robert Gengras. While no doubt others are likely to be user-friendly, I highly recommend Robert. He is professional, knowledgeable, friendly, and suggested the perfect inclusions with my vehicle. It was a no-pressure experience that I intend ... Read More Google - Dec 8, 2024
I have had my Jaguar serviced twice during the past few years and quality of service has been excellent. Dom managed the service both times and he is a real professional.
Overall, my experience here was great! I was able to buy a dream car of mine at a great price from their preowned inventory and there was full transparency with almost everything about the car. My salesman was very communicative and the purchasing process was a breeze.
Now, for my one critique. I had to contact the dealership maybe 7 times in order to get copies of paperwork that I had unfortunately misplaced. I understand that it is the holidays and times are busy but 7 times just doesn’t feel right.
That said, this mishap was likely a unique case and ... Read More Google - Dec 3, 2024
Sierra in service is great. North Haven location makes it easy to transact with and offers quality services. I would not buy or service a JLR product anywhere else.
Dominic is always helpful with my older Jaguar that is a diesel
We originally bought our Land Rover from another JLR dealership. After a catastrophic event with said dealership, we set an appointment with JLR North Haven. They took the time to assess, undo, and correct the damage to our vehicle with patients and expertise. The customer service is amazing, very personal! This is now our "home" location for any and all of our needs. Thank you to Domenic and the rest of the crew for continuing to deliver the level of professionalism that is expected with your brand.
Dominic in service did an awesome job handling my rovers concerns, Big shout out to him and his team also Frank was also amazing!! The defender drives like new!! Thank you
They were very professional and on time . I also received a video from my mechanic.
All of the staff is Friendly, helpful and provide quality work/service. Showroom and waiting area are the best of any dealership and they’ll buy you a meal from the dinner across the street while you wait.
Best customer service in the area. From start to finish, they clearly communicated their findings and what steps are being taken to get you safely back on the road. Highly recommended!
The place and the people are amazing!! Highly recommend. Very clean and honest. A+ service center
It was a pleasure to work with the every one in the service to get my car serviced. Thank you.
They help me fix my navigation system get my vehicle back to operational condition. Staff is very friendly.
I have had nothing but favorable experiences with Landrover northhaven . I will continue to do business with them .
Quick and efficient
I really like the honesty, care & concern when I’ve interacted with there .. provided me with loaner which truly helped so my wife could still handle her duties
I just leased my second car from them. They have great customer service. All their departments are very accommodating. if you are in the market to buy or lease a car, I strongly recommend them. My sales guy Rob. He is great. Make sure to ask for him. Thanks to all the staff at this dealership. Keep up the good work!
Excellent service & speedy return time. Courtesy vehicle provided even for short term service. Owner Vehicle returned spotless.
A disgraceful performance by your alleged “Service” team, who gouged me outrageously for a stupid belt replacement. How do I know that? Because both my warranty company AND Jaguar of Boston (where I’d JUST bought my F-Pace) told me that Jag of NH screwed me royally. Shame on you xxxxxxxx: I WILL be reporting you to the regional Sales director of Jaguar. You richly deserve to be out of business — and I’ll be happy to give you a push…!
Great experience overall. The staff were friendly and attentive to my needs and made sure we had a comparable loaner while my car was being worked on (4 weeks). The only issue is that my repair paperwork stated that my fluids were check and were all ok; however, within a few days I get a “coolant low” warning on the dash of my I-Pace. I check it out and the reservoir was almost completely empty. Great service otherwise.
I think your price on parts are a little high. $475 for a key fob and then $128 for the key in it is crazy to me. $1500 bill for two keys is nuts.
I came in for a front end issue. I had no appointment as I was just traveling through, but they were able to get me in right away. The tech, Aristotle, was fantastic. He took time to show me exactly what the issue was and he spent time getting everything right. Unfortunately, I needed a part they didn’t have in stock, but even so he made it better than before I came into the shop and told me exactly what I needed to get my Rover back to 100%. Everyone was friendly and helpful. I Highly recommend this dealer.
Extremely reliable and dependable. Have used in the past and always completely satisfied with the workmanship.
I love it with Robert; he is very helpful and kind. Ordering was smooth and the vehicle arrived much earlier.
Always willing to rectify the issue at hand as well as exceptional customer service whether it’s a courtesy ride home or vehicle drop off….