Vehicle Service Contracts

Coverage Definitions

  • TotalCare®: (Exclusionary Coverage) Covers all components and parts except those listed in the “what is Not Covered” section (Section E.) of the contracts.
  • StatedCare: Covers items specifically listed in the StatedCare, PrimaryCare and PowerCare (includes Items 1-14 on the VSC), subject to the “What is Not Covered” exclusions in the Terms and Conditions.
  • PrimaryCare: Covers items specifically listed in the PrimaryCare and Powercar Coverage sections (includes Items 1-10 on the VSC), subject to the “What is Not Covered” exclusions in the Terms and Conditions.
  • PowerCare: Covers items specifically listed in the Powercar Coverage sections (includes Items 1-5 on the VSC), subject to the “What is Not Covered” exclusions in the Terms and Conditions.

GAP Coverage

alleviates the financial impact caused by negative equity when a covered vehicle is deemed a total loss, either as a result of an accident or theft. In the event of a total loss, GAP covers the difference between the actual cash value (usually the primary insurance settlement) and the unpaid net balance of the original finance agreement.

Program Options
  • GAP Gold – covers up to 150% MSRP/NADA value
  • GAP Gold Advantage – Gold coverage plus $1,000 vehicle purchase credit at the selling dealership
  • GAP Blue – covers up to 120% MSRP/NADA value
  • Commercial GAP – Gold coverage for commercial uses typically excluded by GAP (construction, livery, farming, hauling & more, for vehicles up to 37k GVW)

Program Features
  • Available with finance and balloon agreements up to 84 months
  • Covers up to $1,000 of the primary insurance deductible when a total loss results in a loan deficiency
  • Waives the difference between the actual cash value and the unpaid net balance, up to $50,000
  • Available only at the time of vehicle sale


Consumer Benefits
  • Protects against the financial impact of negative equity in the event of a total loss, including the primary insurance deductible, up to $1,000
  • Provides peace of mind for consumers with low/no down payment or negative trade-in

Program Exclusions
  • Excludes vehicles with salvage titles and those used for purposes excluded by the GAP Waiver Addendum
  • Excludes total loss caused by fraudulent or grossly negligent behavior
  • GAP Blue not available on vehicles with MSRP/NADA over $100k

  GOLD SILVER BLUE
Towing Covered Covered Covered
Road Hazard Tire & Wheel TotalCare & StatedCare N/A N/A
Tire Interruption TotalCare & StatedCare TotalCare & StatedCare TotalCare & StatedCare
Rental Car Covered Covered Covered
Roadside Assistance Covered Covered Covered One Year

Please refer to the service contract application for specific guidelines and coverage amounts.

Select

Keep your vehicle looking and feeling as new as the first day you drove it home. Our Select package includes a hand-selected suite of our most valuable benefits.

Maximum value for the road ahead

Select For Leases
  • Preserve the appearance of your vehicle by getting covered repairs taken care of at any time during your lease term.
  • Avoid lease-end expenses by having repairs performed for covered items.
Select For Purchases
  • Keep your car looking picture-perfect by covering unexpected repair costs along the way.
  • Enhance the resale value of your vehicle.

Benefits

Cosmetic Wheel Repair
Unlimited repairs on cosmetic damage to alloy or steel wheels. Includes abrasions, scratches and scrapes to the wheel or rim.

Paintless Dent Repair
Virtually erases dents and dings up to four inches in diameter. Includes an unlimited number of qualified dent repairs during the term of your contract.

Paint Scratch Repair
Covers repair for paint scuffs, scratches and scrapes up to six inches in diameter.

Fabric Repair
Unlimited repairs to vehicle’s upholstery, seats and carpet due to cuts, rips and tears up to two inches in diameter.

Windshield Repair
Repair of front windshield chips and cracks up to two inches in diameter.

Select Plus

Keep your vehicle looking and feeling as new as the first day you drove it home. Our Select Plus package includes a hand-selected suite of our most valuable benefits.

Maximum value for the road ahead

Select Plus For Leases
  • Preserve the appearance of your vehicle by getting covered repairs taken care of at any time during your lease term.
  • Avoid lease-end expenses by having repairs performed for covered items.
Select Plus For Purchases
  • Keep your car looking picture-perfect by covering unexpected repair costs along the way.
  • Enhance the resale value of your vehicle.

Benefits

Road Hazard Tire & Wheel
Repair or replacement of tires and/or wheels that are damaged due to road hazards on public roadways.

Cosmetic Wheel Repair
Unlimited repairs on cosmetic damage to alloy or steel wheels. Includes abrasions, scratches and scrapes to the wheel or rim.

Paintless Dent Repair
Virtually erases dents and dings up to four inches in diameter. Includes an unlimited number of qualified dent repairs during the term of your contract.

Windshield Repair
Repair of front windshield chips and cracks up to two inches in diameter.

Roadside Assistance
A single toll-free call dispatches emergency assistance, and/or provides emergency towing, battery jumpstart, fuel delivery and flat tire service.

KeyCare

KeyCare covers the cost to replace damaged or lost keys to covered vehicle as well other related expenses
such as home and vehicle lockout assistance, towing, alternative transportation, and replacement of other lost keys on the keyring.

Program Options
  • 1 year customer giveaway (must be offered on every vehicle)
  • 2-5 year F&I program (available as stand alone or as upgrade on giveaway)
Consumer Benefits
  • Eliminates unexpected and often costly expenses related to replacement of keys, home/vehicle lockout, emergency transportation and more
  • Helps maximize future trade-in value by covering replacement of lost keys
  • Avoid future lease turn-in charges for lost keys
Program Exclusions
  • Commercial and other vehicles listed as ineligible in the vehicle pricing guide
  • Vehicles without two working, programmable keys available at the time of sale

Program Features
  • Available on new and used vehicles (when two programmable keys are provided)
  • Replacement of lost, damaged, or stolen keys, up to $750 per occurrence
  • Replacement of additional non-programmable keys lost on the key ring (such as home, boat, lock box, RV, etc.), up to $200 per occurrence
  • Vehicle and home lockout assistance up to $85 per occurrence (limited to three house key replace- ments per contract)
  • Towing (up to $100), taxi (up to $50) and/or loaner/ rental (up to $50) when unable to access or operate the vehicle due to lost or damaged keys
  • Trip interruption reimbursement, up to $200 per day
  • No deductible

Appearance Protection

Over the last 30 years, ResistAll® Sealants have set the standard for automotive protective coatings. ResistAll® Sealants are formulated to offer protection and coverage that far exceed the limited coverage offered by the vehicle manufacturer.

Seals and Protects

Features:
  • Weather-induced fading & loss of gloss
  • Acid rain, bird droppings & tree sap
  • Permanent hard water etching & industrial fallout

Extends Fabric Life

Features:
  • Seals out water & oil-based stains
  • Extends the life of fabric & carpet
  • Contains inhibitors to retard fading
  • Makes clean-up easy

Stain Barrier

Features:
  • Creates a barrier against stains
  • Protects against premature aging
  • Retains natural softness

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Jaguar North Haven 41.4168183, -72.843235.